Allan does not work for Core Company, but the human resource director calls him whenever he wants some advice on labor unions

Research on the direction of influence and the effectiveness of various influence techniques indicates

a. rational persuasion is the most frequently used influence tactic across all functional groups.

b. subordinate use of assertiveness and rationality as influence tactics lead to negative outcomes.

c. extraverts are more likely to use inspirational appeal as an influence tactic.

d. the better the quality of relationship between the subordinate and supervisor, the more positively resistance to influence techniques are seen.

(b) Difficult/Synthesis

Section III:  Organizational Politics

103. Political behaviors in organizations include all of the following EXCEPT

a. negotiating.

b. rational decision making.

c. alliance building.

d. resolving conflicting interests.

(b) Medium/Comprehension

104. All of the following statements regarding organizational politics are correct EXCEPT

a. organizational politics are informal, unofficial, and even behind-the-scene efforts to influence, increase power or achieve objectives.

b. politics arise in an organization as an attempt to influence the allocation of scarce resources.

c. effective politics is all about winning at all costs.

d. organizations are made up of different interests that must be aligned.

(c) Medium/Synthesis

105. Research on employee perception of organizational politics finds all of the following EXCEPT if employees think that their organization is overly driven by politics,

a. employees have lower job satisfaction, but are no less committed to the organization.

b. employees perform worse on their jobs.

c. employees have higher levels of job anxiety.

d. that perception can be reduced by an infusion of a high level of feedback by the leader.

(a) Difficult/Synthesis

106. All of the following are individual antecedents of political behavior EXCEPT

a. political skill.

b. role ambiguity.

c. expectations of success.

d. internal locus of control.

(b) Easy/Comprehension

107. All of the following are organizational antecedents of political behavior EXCEPT

a. expectations of success.

b. role ambiguity.

c. resource scarcity.

d. democratic decision making.

(a) Easy/Comprehension

108. Which of the following statements regarding antecedents of political behavior is INCORRECT?

a. Role ambiguity presents opportunities for employees to negotiate their duties.

b. Authoritarian decision making leads to more political behavior in the organization.

c. Individuals high in political skill are more effective at their jobs.

d. Individuals high in internal locus of control engage in more political behavior.

(b) Medium/Synthesis

Section IV:  Understanding Social Networks

109. Informal social networks serve all of the following important functions EXCEPT

a. delivering private information.

b. providing support.

c. allowing individuals access to diverse skill sets.

d. helping create power.

(b) Medium/Comprehension

110. Social network analysis reveals all of the following EXCEPT who

a. is very knowledgeable in the group.

b. in the group can be trusted.

c. in the group is innovative.

d. in the group is important in decision making.

(a) Medium/Comprehension

111. Which of the following is NOT a key role in a social network?

a. central connectors

b. boundary spanners

c. external specialists

d. peripheral specialists

(c) Easy/Knowledge

112. People who connect one network to another within the company or even across organizations are

a. central connectors.

b. boundary spanners.

c. external specialists.

d. peripheral specialists.

(b) Easy/Comprehension

113. Allan does not work for Core Company, but the human resource director calls him whenever he wants some advice on labor unions. Allan is classified as a _________ __________ in a social network analysis.

a. central connector

b. boundary spanner

c. external specialist

d. peripheral specialist

(d) Medium/Analysis

114. ___________ __________ indicate emotional as well as informational support in a social network.

a. Strong ties

b. Weak ties

c. Social ties

d. Casual ties

(a) Easy/Comprehension

115. Brokering power in a social network means you

a. have a high level role in a social network.

b. can introduce people to each other.

c. have expert power in a social network.

d. have resources that others in a social network desire.

(b) Easy/Knowledge

116. Which of the following statements regarding the analysis of social networks is correct?

a. Weak ties are more difficult to maintain than strong ties.

b. Strong ties indicate emotional support but no informational support.

c. Strong ties are particularly useful for innovation.

d. Ties that are reciprocated are strong ties.

(d) Medium/Synthesis