Rodney is a new project team leader. Jerome is chatting with him about some of the problems that could arise and prevent

Norms are

a. agreements on established ground rules, goals and roles.

b. shared expectations about how things operate within a group or team.

c. formal approaches to decision making in the group or team.

d. measures of camaraderie in the group or team.

(b) Easy/Knowledge

117. To make a team contract meaningful, include all the following sections EXCEPT

a. team compensation.

b. team decision making.

c. team performance.

d. team values.

(a) Easy/Knowledge

118. Which of the following items is not a key aspect to ensuring the success of a meeting during the course of that meeting?

a. Start the meeting on time.

b. Don’t worry about group dynamics.

c. Manage the group dynamic for full participation.

d. Summarize the meeting with action items.

(b) Easy/Comprehension

All of the following are barriers to effective teams EXCEPT

a. overly helpful team members.

b. challenges of knowing where to begin.

c. poorly managed team conflict.

d. poor performance of team members.

(a) Medium/Comprehension

120. Rodney is a new project team leader. Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful. Jerome offers all the following pieces of advice to overcome barriers to team success EXCEPT

a. floundering often results from a lack of clear goals; clarify goals from the outset of the project.

b. disagreements among team members may be the result of long simmering personality conflicts; be aware of them and be prepared to facilitate interaction between them.

c. dominant personalities can only help a group; let those that are the most vocal have their say.

d. poor performance by a group member could be due to a lack of ability; be prepared to train any group members needing it.

(c) Difficult/Evaluation

Which of the following statements regarding ethics and teams is INCORRECT?

a. Research demonstrates that hierarchical systems always constrain team members more than a self- managed team does.

b. Self- managed teams are viewed as a technique to overcome the negative aspects of bureaucracy.

c. Team pressure can be more powerful than managerial control.

d. Team pressure can result in unethical behavior by team members.

(a) Difficult/Synthesis

122. Collectivist societies

a. value individual achievement over interpersonal relationships.

b. have employees who adapt readily to working in different teams.

c. have employees who evaluate their group members higher than their counterparts in individualistic societies do.

d. value loyalty much less than individualistic societies do.

(c) Difficult/Evaluation

123. Which of the following statements regarding power distance and teams is correct?

a. People in high power distance countries expect unequal power distribution in the social, political and economic areas.

b. Countries with high power distance tend to use participative decision making.

c. Countries high in power distance tend to use sports metaphors more often in training than family metaphors.

d. Countries with high power distance define the roles of team members very clearly.

(a) Difficult/Evaluation