General Electric generated more wealth than any other company in the history of the world from the early 1980s until 2000

General Electric generated more wealth than any other company in the history of the world from the early 1980s until 2000. All of the following are contributing factors to this success EXCEPT

a. providing employees with the highest pay in the industry.

b. providing ample support to team members so that all efforts were focused on the work of the team.

c. providing high level training to teams.

d. providing teams the opportunity to “self-manage.”

(a) Easy/Knowledge

Section I:  Group Dynamics

42. An informal work group is

a. a collection of individuals who interact with each other such that one person’s actions have an impact on the others.

b. made up of managers, subordinates, or both, with close associations among group members that influence the behavior of individuals in the group.

c. made up of two or more individuals who are associated with one another in ways not prescribed by the formal organization.

d. a cohesive coalition of people working together to achieve mutual goals.

(c) Easy/Knowledge

43. A group is

a. a collection of individuals who interact with each other such that one person’s actions have an impact on the others.

b. made up of managers, subordinates, or both with close associations among group members that influence the behavior of individuals in the group.

c. made up of two or more individuals who are associated with one another in ways not prescribed by the formal organization.

d. a cohesive coalition of people working together to achieve happiness.

(a) Easy/Knowledge

44. To successfully facilitate a group, a leader needs to move through a series of leadership styles over time. Which of the following styles is the FIRST a successful group leader should exhibit?

a. delegator

b. director

c. coordinator

d. coach

(b) Difficult/Synthesis

45. Which of the following leadership styles best serves a successful group as it has evolved to its final stages?

a. director

b. coordinator

c. coach

d. delegator

(b) Medium/Knowledge

46. Which of the following is the order Tuckman proposes for group development stages?

a. forming, norming, storming, performing, and adjourning

b. forming, storming, performing, norming, and adjourning

c. forming, performing, storming, norming, and adjourning

d. forming, storming, norming, performing, and adjourning

(d) Easy/Comprehension

47. What is the second stage in Tuckman’s four-stage map of group evolution?

a. norming

b. storming

c. forming

d. performing

(b) Easy/Knowledge

48. What was the final stage that Tuckman added to his enhanced group development model?

a. forming

b. norming

c. adjourning

d. storming

(c) Easy/Knowledge

49. Which of stage in Tuckman’s forming-storming-norming-performing model is characterized by the establishment of ground rules and operating procedures and goals by group participants?

a. forming

b. storming

c. norming

d. performing

(c) Easy/Comprehension

50. Which stage of Tuckman’s group development model is characterized by general information sharing?

a. storming

b. norming

c. performing

d. forming

(d) Difficult/Comprehension